We have used AMS for over 5 years. When we started with them our company was only 8 employees and maybe a couple work stations. Now we have over 40 employees and 15 work stations. What makes AMS stand out over other companies is that their customer service and response time is incredible. It would be hard to find a better company to work with that allows us to do what we do best and they take care of the rest. Wish their were more stars available.
Dina and the rest of the gang at AMS are always willing to help me with my IT difficulties (of which I do not know much). They are patient, cheerful, and effective. Knowing I can call on them for assistance reduces my stress enormously!
I just had a staff member send around an in-office email saying how much they really enjoy working with the AMS team! We enjoy working with you guys as well.
Learned the value of remote company file backups today! Quick response to my panic – Brad saved the day! And it only took about 10 minutes. Thank so much you for your help!!
Fantastic service, prompt, and is always professional.
We have been using AMS Technology for over 4 years now. They are very hands on and personal. They are willing to problem solve and doesn’t try to force all solutions into a cookie cutter model. They are very quick and reactive to our needs. When challenged, they give good advice in as plain of English as possible. We had a specific issue about how to communicate between 2 locations and they took the time to listen, go back to their offices to brainstorm and then come back with two options along with a recommendation. The biggest benefits we receive is the consistency in their team and their understanding of our exact business and personalities within our business. This has helped us know that we can depend on AMS and concentrate on the running of our own business.
Sometimes things get brushed under the carpet and I end up not vocalizing because of work commitments and just being so busy all the time. After years of working with AMS I just wanted to tell you how much I have appreciated David’s knowledge and customer support he has shown us throughout the years.
It doesn’t matter if AMS is swamped with service calls, installations or whatever the case may be David has always been there for us at Continental Marketing. With a cheerful smile you can hear over the phone, his expertise and knowledge he has always come through for us and I really appreciate that. He always “dots all the I’s and crosses all the T’s and makes sure everything is working correctly before he closes a ticket. I just wanted to let you know how much we appreciate David here at Continental!
I just wanted to say what a pleasure it was working with Jeff as he upgraded our server. Everyone here thought he had such a nice personality and seemed so knowledgeable. He was very patient and did not let any problem we ran across ruffle his feathers. As far as I could tell it seemed like the whole operation went fairly smooth especially considering what a huge task it was.
You are absolutely the best!!!
We have a database file that is very important to our business. One day we could no longer open the file and discovered it was corrupt. We call AMS Technology and they restored the file from a backup remotely and we were back up and going within 15 minutes. Wow, what a time saver!
AMS Technology checked our backup and discovered that even though I was backing up every night, I was backing up to my hard drive. This meant that if my hard drive crashed my backups would have gone with it. Brad corrected the problem and now my backups are stored on flash drives that I take home. Thanks guys.
An employee accidently deleted 13 years worth of contacts out of my ACT database. We called AMS Technology in a panic and within 30 minutes had restored my data and we were back in business. Thanks AMS.
I can’t tell you what a pleasure it has been to use the remote access icon on the computer down here in the desert. It makes life 100% enjoyable. Please pass on my appreciation to all of your staff for the support they provide us at Pentagon.
Everyone at AMS Technology is great. We had Brad here updating our XP computers to Windows 7 and everything went smooth. He transferred everything and we have not had any issues at all. Very professional and courteous. Customer service is outstanding. Good job AMS!
The service at AMS is timely and friendly as well as extremely helpful.
Especially when we switched internet and phone providers … AMS was there every step of the way and helped resolve some crucial issues as to why our emails were not reaching our customers. The new internet provider could not even tell us why our emails were not working . It was AMS that solved the issue.
Brad and the group at AMS are amazing. They’re always pleasant to talk to. They are very helpful as they walk you through any issues we have. We so appreciate you. Thank you for all you kind help. Keep up the great job you are doing. You make us feel like family not a just a number in your books.
Anytime I have an I.T. need AMS Technology is where I go. Brad, D.J. and Taylor are always so helpful and kind. They always go the extra mile to explain how things work and are patient with me along the way. They always make sure I have all of my questions answered and all of my I.T. needs are met. You guys ROCK!
AMS took over IT services for our office in 2017. The transition was smooth and we have had great customer service ever since. Brad and his team are responsive, qualified and professional. We are happy to be doing business with them.
AMS Technology hooked my sign shop up with 5 of our computers. They linked them all together and now they monitor them for bugs. When I encounter a problem they are just a phone call away. They always fix the issues within minutes. I would highly recommend them!
Professional, knowledgeable & friendly. We have been with us for 10+ years. They take care of all your computer needs.
What a relief to have AMS services! We don’t have to worry about computer/technical issues any longer. They are just a phone call away and have always been quick to respond and resolve problems that arise, even though we are a small business with a small network. Thanks AMS for taking the technology load off our plates!
We are pleased with the service you have provided us. Your ease of submitting tickets and quick response to solving our problems is appreciated.
Dean and Dina are AWSOME!
They have repeatedly been there for us when we have needed a quick fix and lost data recovered.
Always prompt and complete service. I have no IT headaches anymore!
AMS Technology has been very helpful with our small business operation. With constant monitoring and calling for any issues, they run a tight ship with a lot of troubleshooting experience. CCR has benefitted from their time with Brad and his team.
Mark and Brad were quick to respond and effective at helping us with our server issues. Thank you so much! We’re glad you’re just around the corner, but if you weren’t, you’d still be the guys we’d call!
Been with AMS for 20 years – reliable, dependable, they are the best!
Brad and the entire team are the best!!! They worked with us through our toughest times and made sure our connections remained in tact. They have shown tremendous support to the Veterans we serve and our mission to support Veterans in transition.
Fantastic service, prompt, and is always professional.
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