For all the communication services and tools available to businesses nowadays, the telephone remains a staple in everyday processes—despite it often being difficult to manage and expensive to maintain. This is largely because today’s technology enables businesses to use a telephone system that exceeds the capabilities once provided by telephony, for a far more manageable investment.
Let’s take a few moments to explore how Voice over Internet Protocol (VoIP) telephony is so useful to businesses.
A Quick Overview of VoIP
Voice over Internet Protocol is a means of delivering a telephone system via the Internet, rather than investing in an additional, dedicated phone service. Available in different tiers, VoIP has proven reliable and responsive to change. This can largely be attributed to the use of cloud-based solutions to support these networks.
By using VoIP, a business can see quite a few perks come its way:
With the option to host VoIP in-house or in a dedicated cloud server, it becomes much easier to make painless changes to the configuration of your solution.
As VoIP uses the Internet as its data connection, it doesn’t need to be constrained to a stationary physical infrastructure. While a desktop phone can be made compatible with VoIP, a dedicated application on a mobile device can also be used.
By its very nature, VoIP enables a business to consolidate its operational expenses where communications are concerned. Rather than dedicating valuable dollars to yet another service, VoIP only requires an Internet connection to operate while offering many features you’d have to pay extra to a phone company for.
Many lines of business and office management applications have the capability to cooperate with VoIP services, helping to streamline daily processes.
As alluded to above, VoIP comes standard with many advanced call features and options for a business to take advantage of, like call waiting, call forwarding, conferencing capabilities, and instant messages.
Get the Features Designed
Audian is a voice and unified communications solution provider of infinitely scalable communications for businesses of all size and service. Through a dedication to increasing Telecompetence, Audian leverages modern day technologies to help simplify the complexities once associated with telecommunications, allowing our customers to spend less time on a telecom solution, freeing them to grow their businesses.
Fantastic service, prompt, and is always professional.
You are absolutely the best!!!
AMS took over IT services for our office in 2017. The transition was smooth and we have had great customer service ever since. Brad and his team are responsive, qualified and professional. We are happy to be doing business with them.
AMS Technology has been very helpful with our small business operation. With constant monitoring and calling for any issues, they run a tight ship with a lot of troubleshooting experience. CCR has benefitted from their time with Brad and his team.